VERIFICATION ADMIN — production wiredSample rows removed. Claim-scoped queues via CASA_API.veradmin. No dummy applicants, fake decisions, unassigned access, or broad member search.
VERIFICATION — claim / clarify / decideQueues are cursor-bounded. Cases require claim leases with fencing. Clarification freezes approve/reject until resubmit. Decisions need MFA + active lease; approval emits activation work for Prompt 12. Unassigned verifiers cannot open or stream case photos.
ROUTING — deterministic assignmentActive rule versions assign organization/committee by priority. Ties and missing hierarchy escalate to UNASSIGNED/ROUTING_FAILED — never random. Duplicate review uses blind indexes; digests stay backend-only. Cross-org transfer requires Super Admin approval.
In view—Awaiting projection
Near SLA—Awaiting projection
Completed today—Awaiting projection
Avg time—Awaiting projection