Verification AdminResolved Escalations
Notifications
VERIFICATION ADMIN — production wired

Sample rows removed. Claim-scoped queues via CASA_API.veradmin. No dummy applicants, fake decisions, unassigned access, or broad member search.

VERIFICATION — claim / clarify / decide

Queues are cursor-bounded. Cases require claim leases with fencing. Clarification freezes approve/reject until resubmit. Decisions need MFA + active lease; approval emits activation work for Prompt 12. Unassigned verifiers cannot open or stream case photos.

Resolved Escalations

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In view—Awaiting projection
Near SLA—Awaiting projection
Completed today—Awaiting projection
Avg time—Awaiting projection

Resolved Escalations

Case actions

Start Review, Approve, Request Clarification, Reject, Escalate, Mark Possible Duplicate, Reassign, Save Internal Note.

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